On-Demand IT Support—Built for Real-World Business

Get senior-level help without a contract. From urgent break-fix to infrastructure design, MP Technology delivers the right expertise—when you need it—with clear time-and-materials billing.

Strategic guidance first—then hands on keyboards.

SMB-friendly, enterprise-grade practices and tooling.

No commitments—Tier 1, 2, and 3 work billed by effort.

How can we help?

Tell us what you’re trying to solve—technical or business outcome.

First name *

Last name *

Company *

Work email *

Phone

Urgency

What do you need help with?

Workstations & devices Servers & virtualization Network & Wi-Fi Backup & DR Security & compliance Cloud & SaaS Advisory / second opinion

Briefly describe your request *

No contracts. We’ll reply with next steps and an estimated effort.

On-Demand covers the full stack

Whether you need a quick fix or a senior architect for a focused initiative, we meet you where you are— then design, implement, or remediate with best-practice guardrails.

Workstations & Devices

Procurement, imaging, M365, secure remote access, and user onboarding with sensible standards.

Servers & Virtualization

Windows & Linux, Nutanix/VMware/Hyper-V, storage, and performance baselining—from first build to clean-up.

Network & Wi-Fi

Core switching, firewalling, VLANs, and high-density wireless designed for reliability and visibility.

Backup & DR

Pragmatic 3-2-1 strategies with testable restores—on-prem, cloud, or hybrid—aligned to your RPO/RTO.

Security & Compliance

Identity, endpoint, email, and network protections with policy and evidence to support HIPAA/FIN.

Cloud & SaaS

M365/Google Workspace hygiene, backups for SaaS, and light-weight cloud server workloads.

How we engage

Understand the outcome.

We translate “the vendor said we need X” into a clear technical plan, risks, and prerequisites.

Estimate and schedule.

You’ll get a scoped effort with assumptions and a window to execute—remote or onsite.

Deliver and document.

We implement, test restore paths where relevant, and leave you with configuration notes.

Right-size next steps.

If something merits a follow-on project or monitoring, we’ll outline options—no pressure.

Tiered expertise, time & materials^¹

Tier 1 — Endpoint Support

Everyday user and device support — PC and laptop troubleshooting, printer/Wi-Fi issues, and common endpoint software tasks.

Tier 2 — Systems & Infrastructure

Server and infrastructure support — installation, upgrades, and maintenance of servers, storage (NAS/SAN), virtualization platforms, and core IT systems.

Tier 3 — Network, Security & DR

Advanced IT operations — network design and changes, cybersecurity hardening, and disaster recovery planning/implementation.

Ask for current rates; we tailor the effort to your needs to keep costs transparent and fair.